Frequently Asked Questions
Everything you need to know about our sustainable beauty solutions.
What is the shelf life of your solid beauty bars?
Our solid bars typically last between 6 to 12 months when stored in a cool, dry place. To maximize their lifespan, we recommend using a well-draining soap dish.
Are your products truly plastic-free?
Yes, 100%. We are committed to a zero-waste philosophy. All our packaging is compostable, recyclable, and entirely free of plastic liners or adhesives.
How long does shipping take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your hair or skin type, contact our support team for a full refund or a product exchange.
Are your ingredients vegan and cruelty-free?
Absolutely. We never test on animals, and all our formulations are 100% vegan, palm-oil free, and ethically sourced from fair-trade suppliers.
Can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.